Frequently Asked Questions.

We’ve gathered and answered some of your most commonly asked questions.

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Virtual Reality vs. Augmented Reality

What is Augmented Reality?

Augmented Reality (AR) is a technology that allows you to see a digital layer added onto the world around you. It allows you to use your smartphone or tablet as a window to look into a world that looks exactly like the space around you, but with digital objects, animals, or people appearing as if they were actual present in your space with you!

What is the difference between virtual reality and augmented reality?

Augmented reality brings the real world into play, allowing for infinite ways to improve real life. Virtual reality is effective for simulations, some training environments but is antisocial and very limited due to hardware requirements — it requires expensive headsets. There are some AR headsets available on the market, but the vast majority of smartphones can also be used for AR experiences.

Does Seek support virtual reality applications?

While VR applications do use similar 3D file types, Seek’s primary business supports augmented reality. Seek is very well-connected in the XR world, so we are happy to help connect you to groups that specialize in VR if needed.


Which iOS devices support augmented reality?

The following iOS devices support Augmented Reality features in addition to interactive 3D experiences:

  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone SE
  • iPad Pro 12.9-inch (2nd generation)
  • iPad Pro (12.9-inch)
  • iPad Pro (10.5-inch)
  • iPad Pro (9.7-inch)
  • iPad (5th generation)
    NOTE: The device must be running iOS 12.3 or later to use the AR functionality
    Devices not listed above still support interactive 3D experiences (including all iPad Air, iPad Mini, iPod Touch models)
Which Android devices support augmented reality?

Google maintains a list of device models which support Augmented Reality though ARCore.

This includes most devices purchased in the last few years from high end manufacturers like Asus, Google, HMD Global, Huawei, LG, Motorola, OnePlus, Oppo, Samsung, Sharp, Sony, Xiaomi, and more.

The device must be running Android 7.0 or later to use AR functionality.

Seek’s platform takes device compatibility to the next level by providing an interactive 3D experience for all other Android devices not listed above, meaning your content will always be available to your users.


Which platforms are compatible with Seek Education’s Technology?

Seek Education uses web-based AR and 3D. So… what does that mean? No app is required to view the models, and no downloads are necessary. This frees up storage and allows for a quicker and more seamless browsing experience. Almost all devices are capable of showing the 3D viewer experience, and certain Android and iOS devices are capable of extended AR functionality. Viewing Seek Education models in 3D is possible on the following platforms:
Desktops, Laptops, and Chromebooks
iPhones and iPads
Android Phones and Tablets
Viewing Seek Education Models using AR requires one of the following:
A compatible iPhone or iPad running iOS 12.3+
A compatible Android running Android 7.0+

3D Models

What if the subject or model I want is not available?

We are adding new content and new models daily, and are continuously expanding into different subjects. Additionally, if you have any recommendations, or need a specific model, then reach out to us and we’ll do our best to accommodate you.

What levels of education are the models tailored towards?

Our models are intended to be used by a broad audience. We don’t categorize by age, but rather by subjects. As we continue to develop and grow, we will further specialize and tailor our models to better fit the needs of all of our students.

Can I change the size or rotate the models?

Move the model by dragging your finger and pointing the phone in the direction you want the object to go. Resize the model by pinching or expanding it with two fingers. Note: The model will snap to life-size and also display a percentage number above the table to let you know you’ve adjusted the size.

What if the model is not functioning correctly on my device?

Make sure that your mobile phone is updated with the latest software. If this is the issue, you will typically receive an alert that notifies you to upgrade your software.

Check your internet/wifi connection. After clicking “View in Real Life”, if a spinning symbol appears, you have a connection error that is not related to the AR technology.

Make sure you are in a well-lit, open area. The phone may prompt you to “Move Your Phone”, in such a case, find an open, flat area such as the floor or a table to point the camera at.

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